Returns & Exchanges Policy
At Cantabilshop, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return or exchange them within 15 days of delivery provided they are in original condition.
Initiate Request
Log in to your account, go to 'My Orders', and select the items you wish to return or exchange to generate a request.
Quality Check Preparation
Ensure the products are unworn, unwashed, and have all original tags and packaging intact for a successful quality inspection.
Handover to Courier
Our logistics partner will arrive at your doorstep within 48-72 hours to pick up the package at no additional cost.
Receive Refund
Once the item reaches our warehouse and passes quality control, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing