Frequently Asked Questions
Everything you need to know about your Cantabilshop experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking number and a link to our courier partner's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags intact. You can initiate a return request through the 'My Orders' section on our website.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We recommend comparing these measurements with a well-fitting garment you already own.
How long does shipping usually take?
Standard delivery typically takes 3 to 5 business days for metropolitan cities and 5 to 7 business days for other regions, depending on your location.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight variations may occur.